Property Management

Q: Do you have other services?

Administration of client’s accountsRight to Manage adviceCompany Secretarial ServicesHealth and Safety advice and implementationArranging insurance renewals in line with specific requirements from the client Project ManagementAdvice on Landlord and Tenant Act 1985 Section 20 consultation proceduresAdvice on Licence to Alter matters for both Landlords and TenantsObtaining statutory consents from local councils for both Landlord and Tenant for planning, listed buildings and building control (Approved Inspectors)

Q: What are the key procedures involved in the issuance and administration of Section 20?

Preparation of theSpecification of Works;Negotiating with tendering contractors;Analysing tenders;Stage 2 Recommendation Report Appointment of contractor;Administration of JCT contract;Supervision of the Works;Agreement of final account

Q: What are the primary steps and considerations involved in the administration of insurance claims?

Preparation of the Specification of Works;Liaison with the Insurer / Loss Adjuster / Lessee;Negotiating with tendering contractors;Analysing tenders;Reporting to the Freeholder; Appointment of contractor;Administration of JCT contract;Supervision of the Works;Agreement of final account

Residential Block Management

Adelaide Jones manages a large portfolio of residential buildings across the greater London. With decades of experience, we’ve built a trusted network of reliable building contractors—many of them family-run businesses—who understand the unique needs of the properties we manage.
We take pride in offering a personal, hands-on service that distinguishes us from larger, more impersonal property management firms. Our goal is always to ask, “Would I want to live in this building?” If the answer is no, then we believe we can do better.

Our Advantages

Our TEAM

While others assign a single property manager, we deploy a dedicated team: property managers handle routine matters, senior staff tackle specialized areas like litigation or tribunal issues, and our directors provide strategic advice on statutory and corporate concerns.

Our Advantages

Trusted Partners

Over the years, we’ve built a strong network of dependable contractors—many of them family-run businesses—who really get the unique needs of the properties we care for. Working with these loyal plumbers, electricians, decorators, drainage and other contractors has immense benefits in keeping costs down for the clients and quickly fixing any problems that arise.

Our Advantages

Comprehensive Services

Communal and external areas are consistently well maintained. Our services** range from covering Health and Safety compliance, Maintenance, Monthly inspection reports, Upgrades, Insurance management, Financial oversight, Accounting, Fire safety, and more.

Our Services

Service Charge & Ground Rent Management

We handle the entire process of issuing and collecting service charge and ground rent demands in accordance with lease terms. This includes securing timely payment from lessees, monitoring accounts, and maintaining up-to-date records. We will work with your team to ensure that the estimated service charge is accurate, based on the previous accounting period, and divide the charge proportionally according to lease terms.

Insurance & Maintenance Oversight

Our team will manage all aspects of building insurance, ensuring comprehensive coverage, including public liability, lift insurance, and contents insurance. We will also oversee all routine maintenance contracts—such as cleaning, gardening, fire safety inspections, and drainage clearance—ensuring the property is always well-maintained and compliant with relevant regulations.

Property Inspections & Repair Management

Regular property inspections will be carried out to assess the condition of the building and identify any maintenance issues. We act promptly on any necessary repairs, ensuring that all issues are addressed in a timely manner.

Financial Transparency & Reporting

We place a high emphasis on providing clear and accurate financial reports. Each client will receive bespoke management and financial reports that include an analysis of actual versus budgeted expenditure, a debtor’s analysis, and updates on ongoing management issues. Monthly, quarterly, or custom reporting intervals will be tailored to your needs.

Our Software

We use advanced management software—Blockman—which allows for efficient generation of statements, demands, and documents, and provides leaseholders with access to their accounts through a secure online portal. This ensures easy access to service charge demands, insurance documents, and account statements.:

Our Services Continued

Communication & Resident Engagement

We understand the importance of effective communication between residents, the managing agent, and the Directors. All correspondence is managed through a dedicated email platform, ensuring that all messages are received, logged, and responded to in a timely manner. Furthermore, we provide 24/7 out-of-hours support for emergencies, giving residents and Directors direct access to a property manager’s mobile number when urgent issues arise.

Dedicated Client & Resident Support

We offer a bespoke service where each building is assigned a dedicated email address and a portal, ensuring all communications are properly managed and directed to the correct individual. Residents can easily report maintenance needs, access documents, view accounts, and track updates on major works projects.

Professional Standards & Compliance

We adhere strictly to the RICS Residential Management Code and are full members of TPI (formerly ARMA), ensuring that our practices meet or exceed the industry’s highest standards. We also participate in the RICS Client Money Protection Scheme, ensuring added security for client funds.

Building Consultancy & Technical Expertise

As part of our service, we offer building consultancy services, including the preparation of technical drawings, valuations, and advice on major works. For more significant projects, we engage specialist consultants and surveyors to provide tailored solutions, ensuring that all works are managed according to industry best practices. Our consultancy services are charged separately, based on either an hourly rate or a percentage of the contract value, depending on the scope of work.

We are managing a large number of properties in prime central London locations.

Notting Hill

Knightbridge

Wigmore Street

Notting Hill

Camden

Holborn

St John’s Wood

Sloane Square

Knightbridge

South Kensington

Regent’s Park

Marylebone

House Belgravia

Fulham

Marylebone

Paddington

Marylebone

Earl’s Court

Marylebone

Edgware Road

Paddington

Earl’s Court

Belgravia

Earl’s Court

Chelsea

Gloucester Road

Marshgate Estate

Any questions?

Get in touch any time for more information about any of the services we offer, or to get a free, no obligation quote.

FAQ

Answers to frequently asked questions.

Do you have other services?

Administration of client’s accounts
Right to Manage advice
Company Secretarial Services
Health and Safety advice and implementation
Arranging insurance renewals in line with specific requirements from the client

Project Management
Advice on Landlord and Tenant Act 1985 Section 20 consultation procedures
Advice on Licence to Alter matters for both Landlords and Tenants
Obtaining statutory consents from local councils for both Landlord and Tenant for planning, listed buildings and building control (Approved Inspectors)

What are the key procedures involved in the issuance and administration of Section 20?

Preparation of the
Specification of Works;
Negotiating with tendering contractors;
Analysing tenders;
Stage 2 Recommendation Report

Appointment of contractor;
Administration of JCT contract;
Supervision of the Works;
Agreement of final account

What are the primary steps and considerations involved in the administration of insurance claims?

Preparation of the Specification of Works;
Liaison with the Insurer / Loss Adjuster / Lessee;
Negotiating with tendering contractors;
Analysing tenders;
Reporting to the Freeholder;

Appointment of contractor;
Administration of JCT contract;
Supervision of the Works;
Agreement of final account

How my accounts reconciled and audited annually in accordance with RICS regulations?

All clients’ accounts are reconciled regularly in line with RICS regulations and we ensure that the preparation of accounts is done annually and passed to Licensed accountants for auditing.